Frequently Asked Questions

Everything you need to know about our quick-dry home essentials.

What makes Dock & Bay towels different from standard cotton towels?

Our signature home towels are crafted from a high-quality 220gsm microfiber fabric that dries three times faster than cotton, is highly absorbent, and remains compact for easy storage.

How should I care for my Dock & Bay home products?

We recommend a cold machine wash (30 degrees) with similar colors. Avoid using fabric softener as it can reduce the absorbency of the fabric, and tumble dry on low heat.

What is your return policy for home textiles?

We offer a 30-day return window for all unused items in their original packaging. Please ensure the hygiene seals are intact for all bathroom and bedding products.

Do you offer international shipping?

Yes, we ship our home collections worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.

Are your products eco-friendly?

Sustainability is at our core. Our home range is made from 100% recycled materials, and we use biodegradable packaging to minimize our environmental footprint.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and Google Pay, as well as 'Buy Now, Pay Later' options like Klarna and Afterpay.