Returns & Exchanges
We want you to love your Dock & Bay home essentials, but if you're not 100% satisfied, we offer a 30-day hassle-free return policy for all unused items in their original packaging.
1
Start Your Return
Visit our online returns portal and enter your order number and email address to initiate the request.
2
Pack Your Items
Carefully place your items back into their original packaging, ensuring all tags and labels remain attached.
3
Ship It Back
Download and print your pre-paid shipping label, then drop your package off at any authorized carrier location.
4
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund back to your original payment method within 5-7 business days.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing